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The Unum Group - Unum UK

Unum UK Implements Controlled Editing for Increased Efficiency

The Unum Group - Unum UK logo

OpenText Exstream continues to meet customer communication needs of leading insurer

Controlled editing with OpenText Exstream has made a massive difference in terms of efficiency and quality. We now have a solution that we can apply across the whole organization for all of our correspondence.

Phil Wiltshire, Solution Architect, Unum UK

Challenge

  • Commoditize customer communications in a controlled manner

Product(s)

Value

  • Generates fivefold efficiency gain in document production by replacing manual effort with automated processes
  • Reduces custom code and other complexities of IT environment
  • Eliminates need for many document templates, increasing agility for change

About The Unum Group - Unum UK

The Unum Group is one of the UK’s leading employee benefits providers with more than 40 years’ experience. Unum specializes in financial protection including Income Protection, Sick Pay Insurance Critical Illness cover and Life insurance through the workplace. For more information, visit: http://www.unum.co.uk