Open Text Positioned in “Leaders Quadrant” in Top Analyst Firm’s Enterprise Content Management Industry Report

Evaluation Based on Completeness of Vision and Ability to Execute

In September 2008, Open Text, a global leader in Enterprise Content Management (ECM), today announced that Gartner, Inc., a leading technology research and advisory firm, has positioned Open Text in the Leaders Quadrant in the Magic Quadrant for Enterprise Content Management, co-authored by Karen M. Shegda, et al., published September 23, 2008. The study reviewed trends in the ECM market and the software suites of 18 vendors.

Gartner's Magic Quadrants analyze vendors in a market segment, based on two sets of criteria: completeness of vision and ability to execute. Leaders have the highest combined scores in both areas. According to Gartner, “The ability to execute criterion measures how well a vendor sells and supports its ECM products and services on a global basis. In addition to rating product capabilities, we evaluated each vendor's viability, installed base, pricing, customer support and satisfaction, and product migrations from one major release to another.”

“Completeness of vision focuses on potential. A vendor can succeed financially in the short term without it, but won't become a Leader without a clearly defined vision or strategic plan. A vendor with average vision will anticipate and respond to change by accurately perceiving market trends and exploiting technology. A vendor with superior vision can anticipate, direct and initiate market trends, particularly if it integrates its vision into a broad range of areas, and capitalizes on product and service development.”

Gartner evaluated vendors on a range of variables, including customer experience, overall viability, product offering, and business model, among other criteria. This year, Gartner gave “greater emphasis to demonstrated enterprise deployments, integration with other business applications and content repositories; incorporation of Web 2.0 and XML capabilities; and vertical-process and horizontal-solution focus.”

The Magic Quadrant is copyrighted September 23, 2008 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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