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日本Dealer Lifecycle Management
Dealer lifecycle management encompasses recruiting, profiling and training challenges as well as planning and analysis of dealers. Telecommunications companies are critically dependent on a range of dealers to promote and sell their voice and data offerings to businesses and consumers. Effective dealer management through a full lifecycle can therefore have a direct, positive effect on revenue.
Open Text helps you address these challenges with Enterprise Content Management (ECM) solutions for Dealer Lifecycle Management. These solutions allow you to handle dealer contracts and other dealer management activities in a consistent and effective fashion. Dealer lifecycle management solutions provide tools that allow your organization to efficiently recruit and train staff and support document management and collaboration across global businesses.
ECM solutions from Open Text for Dealer Lifecycle Management deliver this functionality with the following components:
Software: 文書管理&コラボレーション, , SAP製品対応ソリューション
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, コンサルティングサービス, トレーニング and サポート tailored to meet your requirements.
Meet your Business Goals
GOAL: Collaborate with business partners
KPI: Increased system access and content deposition rates by dealer & your staff
GOAL: Strengthen dealer partnerships and account management
KPI: Reduced dealer churn and increased satisfaction rates
GOAL: Reduce dealer network administration costs and improve business processes
KPI: Reduced contract negotiation time and channel management costs as a percentage of order management costs
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