Education & Social Services

Higher Education

Most post-secondary or higher education institutions receive funding from the government and are required to register for government approval of programs being offered. A key characteristic of these funding organizations is that they often consist of small specialist teams (policy teams, statisticians, funding specialists and communications staff) working on discreet areas of policy and funding. Connecting these pockets of activity is critical for the evaluation, monitoring and dissemination of policy and funding. Effective communication and information flow is a major challenge that is only enhanced by the stringent regulations put in place by regulatory agencies.

Institutes of higher learning use ECM to implement process and records management and long-term archives to comply with external regulations and internal governance. ECM has enabled higher education institutions to expand their services beyond institutional walls, enhancing communication, collaboration and knowledge sharing, by connecting the key stakeholders within the education framework – students, faculty, administration, parents and alumni – within a secure, shared environment.

Stories of Customer Success in Higher Education »

• Emory University, Georgia

• LondonMet

• The Open University

Products and Solutions for Higher Education »

• FirstClass

• Archiving

• Collaboration

• Document Management

• Enterprise Portals

• Enterprise Search

• Process Management

• Mobility

• Records Management

• Rich Media Management

• Social Media

• Web Content Management