Education & Social Services

Pensions and Social Security

Depending on the country, government agencies and divisions administer pension plans, providing a comprehensive package of services to hundreds of thousands of members, ranging from pre-retirement counseling to post-mortem accounting. They also provide direction for plan design, benefit administration and interpretation, and policy for insurance benefits. With a commitment to sound governance, maintaining strong partnerships and continued growth, governments rely on ECM to maintain the accessibility, integrity and readability of retirement records and automate quality control processes—mitigating financial risk and creating an environment of accountability. As key processes are linked across health, legal and employment records, governments are able to reduce cost, errors and time spent on managing paper-based, manual processes.

Stories of Customer Success in Pension and Social Security »

• Canadian Pension Fund

• Office of the Connecticut State Comptroller

Products and Solutions »

• Archiving

• Case Management

• Collaboration

• Compliance & Governance

• Document Management

• Enterprise Portals

• Process Management

• Mobility

• Records Management

• Web Content Management