Customer Successes

人をつなぎ、知識を共有して卓越した環境を実現するオープンテキストのソリューションは、世界114カ国12言語、46000もの顧客と多くのユーザーでお使いいただいています。

Below are some customer success stories that highlight how Open Text's eDOCS products are helping a variety of companies improve efficiency and enhance productivity.

User Stories »

European Court of Human Rights (ECHR)

The European Court of Human Rights (ECHR) deals with allegations of human rights violations against the Council of Europe’s forty-seven member states.Faced with a massive increase in the volume of applications (500 percent over seven years) and limited budgetary resources, the Court’s primary objective was to speed up the processing of cases and optimize the human resources available to it by introducing efficient, labor-saving and stream-lined procedures. When ECHR needed a document and knowledge management solution, they turned to Open Text...read more

Baker, Donelson, Bearman, Caldwell & Berkowitz, PC

Ranked in 2008 as one of the 100 largest law firms in the country by The National Law Journal, Baker, Donelson, Bearman, Caldwell & Berkowitz, PC, has 22 offices located in five states in the southern U.S. as well as Washington, D.C., plus a representative office in Beijing, China. The firm has grown to include more than 560 attorneys and public policy and international advisors. When Baker Donelson wanted a solution that provides attorneys with a single interface to all client and matter information, they chose Open Text...read more

Brinks Hofer Gilson & Lione

Brinks Hofer Gilson & Lione is at the cutting edge of intellectual property law as one of the largest firms in its specialty with approximately 150 attorneys, supported by a full complement of scientific advisors, patent agents and paralegals. When Brinks Hofer Gilson & Lione needed a solution to streamline firm-wide processes, they turned to Open Text...read more

Davies Ward Phillips and Vineberg LLP

With more than 245 lawyers at offices in Toronto, Montreal and New York, as well as an affiliate in Paris, Davies Ward Phillips & Vineberg LLP practices business law nationally and internationally for a wide range of leading industrial and commercial companies and financial institutions, both public and private. Davies has been using document management software from Open Text since 1996. In 2005, the firm decided to upgrade to the multi-tiered architecture of eDOCS DM to take advantage of the comprehensive set of standard functionality it provides—including advanced search functionality and email integration...read more

HLB Tautges Redpath

In order to manage information as an asset and provide excellent client service, HLB Tautges Redpath, Ltd. (HLB TR), a Certified Public Accountant (CPA) and consulting firm in St. Paul/Minneapolis, Minnesota, sought to replace its outdated records management software and improve its document handling processes. When HLB Tautges Redpath needed a document and records management system, they turned to Open Text...read more

Mid Bedfordshire District Council

Mid Bedfordshire District Council provides a comprehensive portfolio of public services to its 120,000 residents. Mid Bedfordshire chose Open Text eDOCS R/KYV to provide their staff with immediate access to files. This enables them to deliver real-time responses to customer enquiries, and to administer, route and process the associated documentation electronically...read more

Mid Devon District Council

Mid Devon District Council covers an area of 353 square miles (914 km2) in the rural, agricultural heartland of Devon, between Dartmoor, Exmoor and the Blackdown Hills. The council needs to keep records and information for several years, whilst also making this information available to the public where necessary. Therefore, to meet these needs and government requirements, Mid Devon recognised the need for an electronic document management system...read more

San Francisco Public Utilities Commission (SFPUC)

The SFPUC manages this complex water supply system that stretches from the Sierra to the city and is made up of a complex series of reservoirs, tunnels, pipelines, and treatment systems. When SFPUC needed a solution for efficient processing and completion of contract documents, SFPUC implemented an Open Text document management (DM) system...read more