Solutions for Customer Experience Management
Business is online and it happens everywhere. To prosper, you must think mobile, be bold, enforce brand consistency, and engage in collaboration through community-driven Web sites. OpenText solutions for Customer Experience Management enable you to amplify your online marketing strategy, manage your global brand, embrace social business, and produce effective customer communications.
What's Your Challenge?
CEM Partners - Expand your opportunities in the CEM Market
OpenText Customer Experience Management Partners are able to leverage our market leading CEM technologies to evolve their business.
Aberdeen Group Analyst Insight: Multi-Channel Digital Marketing
This report highlights the value and strategic deployment methods of multi-channel customer engagement programs that use digital channels.
Making the Most of Mobile
A report that explores the explosive growth of mobile devices and apps in the enterprise, and-when used securely-their potential for improvements in productivity, efficiency, and engagement.
Customer Experience Management
Using the Power of Analytics to Optimize Customer Delight
This report highlights industry best practices for establishing and nurturing CEM programs that delight customers while improving overall business results.