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OpenText™ Production Messaging

Automated, High-Volume Outbound Document Delivery

Production Messaging is a cloud-based solution that automates the creation and delivery of customized outbound transactions originating in back-office environments. Production Messaging accepts almost any form of data from your back-end systems, and creates messages according to your business rules - merge data fields as well as add logos or other customizations before delivering them in whatever format is preferred.

Are you forced to manage multiple, costly platforms to send outbound messages to your clients? Is your IT team losing time and money managing infrastructure? Does your organization rely on tedious, error-prone manual processes to customize outbound messages in the exact way your customers like to receive them?

Production Messaging

Open Text Production Messaging offers a single-source platform that automates the creation and delivery of important customized communications. The cloud-based messaging service allows you to:

  • Personalize and customize your high-volume outbound transactions
  • Submit your data in XML, X12, EDIFACT, Text and other formats
  • Securely send faxes, email, secure email, EDI and SMS messages
  • Submit messages using OpenText’s WebServices API, which easily integrates with your back-office infrastructure
  • Obtain up-to-the-minute status of your outbound messages
  • Monitor usage with our simple-to-use management reports