Fax remains a powerful communication method to securely exchange vital business documents. But, traditional fax machine or server environments place a burden on IT to manage and maintain entire faxing infrastructures.
OpenText™ Fax2Mail™ is a cloud service that simplifies digital faxing for the enterprise with state-of-the-art security and unmatched reliability.
Cloud fax services deliver faxes over the internet without on-premises hardware or software to manage. They reduce costs by avoiding telephony related to phone lines and the IT burden of supporting an on-premises fax infrastructure.
Offers a comprehensive historical view to identify key statistics, system performance and delivery information with summarized and detailed information about fax transactions and delivery.
On-demand fax numbers
Allows new fax numbers to be assigned and used from a pool of pre-provisioned numbers.
Epic certified integration
Offers paperless, easy-to-use digital faxing from Epic, available on App Orchard, that reduces costs and increases HIPAA compliance.
HIPAA compliant settings
Uses enhanced security features to safeguard Protected Health Information (PHI), including encryption, immediate document deletion, encrypted archiving, as well as no archive and HIPAA viewer options.
Failover and disaster recovery
Leverages five geographically dispersed data centers and nine additional points-of-presence around the globe.
Offers portal-based tracking and report scheduling and empowers users and administrators with enhanced search capabilities and additional information via a user-friendly interface.
Improve integrations for fax workflows
Integrate fax with back-end systems for agile, efficient, seamless, secure information exchange with the most pervasive integrations available.
Improve scalability and availability of services
Ensure delivery with no busy signal or capacity restraints. Automatic fail-over between data centers provides high availability and disaster recovery.
Eliminate ongoing infrastructure maintenance costs, such as fax machines, software fees and telecom charges.
Partner for success
Benefit from 30+ years of expertise in the design, management and support of enterprise fax solutions as well as local language support with 24/7/365 coverage.